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Feedback is an essential communication skill. It helps you to manage your time; manage your energy; manage your relationships and, manage your resources. Supportive feedback allows you to give your opinion in a clear and precise manner, without causing any undue upset. It is a cornerstone of assertiveness. Supportive feedback can be used to correct behaviour or to encourage a ... Read More »

Why Staff Resist Change and How to Win Them Over


Expecting resistance to change and planning for it from the start of your change management programme will allow you to effectively manage objections. Resistance to change is seen as a major challenge to organisational initiatives. Understanding the most common reasons people object to change gives you the opportunity to plan your change strategy to address these factors. Sarah Lewis M.Sc. ... Read More »

Growing Through Experience

Thabisile copying documents

My Name is Thabisile Patience Maphumulo. My workplace is at Dalibo Primary School. I would like to tell you about the experience that I am getting in this workplace. I am working as an Admin Clerk at this school; I have gained a lot in this workplace. I have a mentor that guides me in everything that which is the ... Read More »

Climbing the Ladder of Success


This is a great opportunity that anyone would grab with both hands and walk up straight with their head held high. Hunger for success in the Business Administration field will surely follow. After years have gone by, thinking and wondering when will my time come, knocking on doors but no one is there to answer, sitting at home day by ... Read More »

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