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Further Education & Training Certificate: Marketing
SAQA ID: 59276
NQF Level 4
Credits: 139

(Marketing and Sales Management Learnership # 23 Q 230017 21 134 4)

Duration: 1 year, 3 – 4 days a month consisting of 5 modules.

Course Aim:
It focuses on marketing management and provides broad knowledge and skills needed by industry for the marketing and sales of products and services.

Suitable for . . .
It is intended for individuals who have workplace exposure in the field, but have no formal qualification and those who need to become knowledgeable about marketing in general.

Candidate Requirements:
Candidates should be competent in both verbal and written communication and also be competent in technology and computers at NQF level 3.

For further information, download a proposal or contact Simphiwe Zuma:
on – 031 467 5640
or e-mail training@dionysus.co.za

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National Diploma: Customer Management
SAQA ID: 20908
NQF Level 5
Credits: 243

(Customer Management Learnership # 23 Q 230016 21 243 5)

Duration: 1 year, 5 days a month consisting of 8 modules.

Course Aim:
The Customer Management Diploma focuses on management of performance, research, customer service strategy, customer care, communications, branding and customer relationship management.

Suitable for . . .
It is intended for people who deal extensively with customers as well as employees who need to become knowledgeable about customer service and care in their particular industries

Candidate Requirements:
Candidates should be competent in both verbal and written communication and also be competent in technology and computers at NQF level 4

For further information contact Simphiwe Zuma:
on – 031 467 5640
or e-mail training@dionysus.co.za

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