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National Certificate: Business Administration Services
SAQA ID: 23833
NQF Level 2
Credits: 130

(Secretarial/Administration Services Learnership # 23 Q 230025 39 159 2)

Duration and Focus
The National Certificate in Business Administration Services qualification (NQF level 2) consists of 6-8 modules offered over 1 year, 3 to 4 days a month. They focus on:

  • Communication skills
  • Technology Organisational skills
  • Enhancement of personal development
  • Enterprise/customer management
  • Teamwork and
  • Business policies and procedures.

Suitable for . . .
It is intended for employees who work as business administrators, performing secretarial and administration tasks. It lays the foundation for the skills required of a person performing this role in any organisation and business.

Candidate Requirements
Candidates should be able to communicate and use numeric skills comfortably at NQF level 1.

For further information, download a proposal or 

For any queries please contact Simphiwe on 031 467 5640 or e-mail training@dionysus.co.za

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National Certificate: Business Administration Services
SAQA ID: 23655
NQF Level 3
Credits: 128

(Secretarial/Administration Services Learnership # 23 Q 230026 46 130 3)

Duration and Focus

The National Certificate in Business Administration Services qualification (NQF level 3) consists of 6-8 modules offered over 1 year, 3 to 4 days a month. They focus on

  • Communication skills
  • Information handling
  • Technology in an office environment
  • Organisational skills
  • Enhancement of personal development
  • Enterprise/customer management
  • Teamwork and
  • Business policies and procedures.

The elective components of this qualification allows learners to gain specialist knowledge, skills and insight in the areas of Reception, Executive Administration, Financial Services and Banking, Legal Administration and Human Resources.

At the end of this Learnership, learners are able to:

  • Gather and report information
  • Plan, monitor and control an information system
  • Maintain booking systems
  • Participate in meetings and process communications related thereto
  • Use technology to produce information
  • Plan and conduct basic research in an office
  • Co-ordinate meetings
  • Set personal goals
  • Function in a team and business environment
  • Demonstrate and understanding of employment relations

Suitable for:
It is intended for employees who work as business administrators, performing secretarial and administration tasks. It lays the foundation for the skills required of a person performing this role in any organisation and business. Learners who take this knowledge and use it in their work environment will find that these skills are very valuable in any work environment.

Candidate Requirements:
Candidates should be able to communicate and use numeric skills comfortably at NQF level 2.

For further information, download a proposal or 

For any queries please contact Simphiwe on 031 467 5640 or e-mail training@dionysus.co.za

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